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A simple Call Center Program that imports numbers from Haines Criss-Cross
directory, multi-user, highly configurable for lead generation.
History
EndiGrow began at the end of 2005 with one client in the Health Care industry. The company had been in business for some time but was reorganizing. After assessing what worked and what did not, a plan was developed and implemented. This included
consolidating roles and responsibilities
developing a business plan
developing a presentation for the banks and potential investors
developing a marketing strategy
stablizing and documenting the computer environment
Today the firm is healthy, stable and growing.
Other clients followed as a result of word-of-mouth. Each required assistance in one or more of these areas. Many required some software development or integration and Web design and implementation.
During this period EndiGrow assisted individuals with hardware, anti-virus services and other computer consulting services.
Recently, the focus has been on Windows Server 2000 and 2003 implementation, wired and wireless networking and Disaster Recovery planning and remote backup implementation.
Experience
Owner: Damon Endicott
Master of Science in Marketing from Georgia State University
Focus on Marketing Research - understanding
how to apply information about your customers to help build a loyal customer base
12 years with a Marketing Research division of Equifax
Statistical expertise, Data Processing Manager, Programming and database development and support working with clients from many industries including:
Telecommunications (AT&T, Bellsouth,...)
Retail (Best Buy, Lowes, ...)
Consumer Goods (Proctor and Gamble, GE, ...)
5 years with Hewlett-Packard's Outsourcing Division
High speed data connections, Enterprise routers, raised floor data-center design and build out, process integration between client and outsourcing vendor, Help Desk support, world-wide Network support. Companies included:
